Policies

When we initially discuss your project, I will take the time to walk you through it, step-by-step, start-to-finish, no matter the size or scope of the project. Working together, we will set goals for the project, including determining your budget, producing thumbnails, proofreading, and delivering your final, finished product.

Rush Jobs:

I always want to give you my best work, and the reality is that masterpieces take time. While rush jobs are possible, I must charge an additional fee for this service. If you are anticipating a rush job, please notify me so we can work out the details.

Rates:

Honeysuckle Studios is as reasonable, flexible rates. All clients of Honeysuckle Studios are required to make a deposit on any project before any work can be started.

Payment:

Honeysuckle Studios and Design establishes monthly installment for larger projects. Please understand this is to help you pay for designs that we have worked together. Honeysuckle Studios and Design will a hold all graphic designs until the payment is paid in full. All website design projects will start once a deposit has been made. After payment is complete and the website is launch there is a grace period of 90 days (3 months) of complimentary updates to work out the last details of the website. After the 90 days, an hourly rate is charged for any updates that are needed for the site.

Trusted Colleagues:

Honeysuckle Studios staff are contract positions. If you would like to hire them for any reason, please see Trusted Colleagues and view their rates or contact information.

Travel Expense:

If for any reason Honeysuckle Studios staff needs to travel do you, you are responsible for incurred travel expenses as well as their contracted hourly rate.

Communication is Key:

I believe strongly in maintaining communication while I am working on your project. I am available by email, Skype, and phone. My clients are very important to me, and I want to make sure that you are happy with the progress on your project. I understand that running a business is challenging. If something comes up, please call me and let me know immediately so that we can work quickly to find a solution.

My Hours:

Honeysuckle Studios and Design is sit by appointments only. Please allow at least 24 hours for a response to talk about business needs. 

Days Off:

Honeysuckle Studios closed on the weekends, as well as most major holidays. If I am planning a vacation, I give at least a month’s notice to help you prepare before I leave.

Job Completion:

Word of mouth goes a long way. If you are happy with my work, I would love it if you would allow me to show off your design so that others can see the quality of my work. The design includes a link to your site, which helps to build links (a practice that is favored by Google) and amounts to free advertising! I would also be honored if you would write me a brief endorsement that I can display on my website.

Harassment:

Harassment of any kind (sexual, racial, religious, etc.) is not tolerated and will result in the contract being voided.

Thank you!

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